Managed Services

Program Highlights:

Advanced Systems “Advanced Care” Business Care Managed Service Series provides complete monitoring of all key functions on your network, servers and workstations. It provides you with a fixed-cost IT solution, predictable investment and optimal productivity. Through proactive device and performance monitoring our engineers can identify and correct issues on your network, servers and desktops before they create downtime and respond immediately to service requests.

Some of the key benefits are identifying and fixing problems before they become major issues, real-time monitoring of critical health status of your servers, workstations, network devices and applications, such as your email or internet connection. Have opt-in access to troubleshoot issues with remote desktop tools for immediate problem resolution. Complete asset management available to you through our online customer portal. Plus you’ll get access to your monthly Executive Management Summary.

• No more waiting for a technician to show up! This new remote monitoring and administration tool will enable us to access and troubleshoot your network from any location. This means we’ll get you back up and running quickly.
   
• You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will enable us to detect and correct many problems before they cause disruption or larger, more costly problems.
   
• Fixed-rate billing means easier budgeting for IT costs. Under our new monthly Business Care plan, you can budget for IT costs the same way you budget for health insurance or rent – with no surprises. We even have a special plan level designed for small offices for up to 5 or 10 workstations.
   
• You’ll experience faster performance, fewer problems, and practically zero downtime. Computer networks are like cars. They need regular maintenance to keep them secure and reliable. Our remote network management tool will allow us to perform critical maintenance on your network for maximum speed, performance, and security.
   
• You’ll have greater peace of mind knowing your network is being constantly monitored and an increased personal knowledge of your systems because of the performance reports you will be receiving. We’ll make sure your security patches are installed, your virus protection is up-to-date, and that your backups are done properly.